Anchanto Customer Care team is there as your first line of support, 7 days a week from 0600-2100 SGT.
You can reach out to us through the following mediums:
Knowledge Base:-
- Refer to Knowledge Articles at help.anchanto.com.
Submit a Ticket:-
- Go to help.anchanto.com
- Click on "Submit A Ticket"
- Fill up the required information and click on Submit
- You will receive an email with the Ticket Number
- Our Customer Care Executive will look into your query and revert back to you shortly.
Chat with Us:-
- Click on the chat icon on your SelluSeller Dashboard
- Enter the required details
- One of Our Customer Care Executives will guide you through your queries.
Write to Us:-
- Email us at help@anchanto.com with the details of your query
- You will receive an email with the Ticket Number
- The Customer Care Executive will look into your query and revert back to you shortly.
Reach us through Line/Whatsapp:-
- We are also available on Social Media channels like Line and Whatsapp
- Simply ping us your queries and we will respond with the solutions.
- Find us on Whatsapp at: wa.me6590906050 and Line at: lin.ee/anchanto
If an issue arises while we are away, you can also drop us an email with the screenshot of the issue or raise a ticket and we will respond to the ticket on the next business day.
Hope this article was helpful. Our Customer Care team is available 7 days a week, you can simply reach out to us for any queries/resolutions.