Anchanto Support

Submit a ticket My Tickets
Login  Sign up

Error: ‘Invalid USN / Serial Number Scanned.”


While performing any movement for product or operations you may observe the error: ‘Invalid USN / Serial Number Scanned.” while scanning the product.


Why do I see this error?

This error appears when wrong SN or USN or it may happen the SN is not registered with the product during inbounding in Wareo.


Action required from your end:

1. Check if the scanned product is correct Or

2. Validate if SN is registered with product Or

3. If a product is enabled for serial management in Wareo


We hope the details above were helpful for you. In case you have any further feedback or any particular scenario was not covered in the above article, please feel free to share with us and will be happy to take it up.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.