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How to process the orders in OMS

Step 1: To process orders, select orders to process by selecting the checkbox and clicking the Actions > Printing  Documents button to print the pick list.

Step 2 a. : Now select the picklist format and click on the Download button.

To know more details on types of picking lists, click here

Sample Picklist

Step 2. b. Click on Invoice to print the required invoice (click here for more details on invoices).

Step 3: Click Actions > Bulk Pack Orders to update the order status to "Ready to Ship."

Step 4: Once the order status gets updated to Ready to Ship. Select the orders and click the Actions > Printing  Documents button to print shipping labels & order invoices. 

(the bulk pack order status is seen under Bulk Activities tab, in case of any error, user can download the error to identify and correct it.)

Step 5: Now select the required document to be printed and click on the "Download" button.

Sample Shipping Label

There is times when the system fails to send RTS status to the platform or takes too long. To rectify this, click RTS/Failed/In Progress, and then click Retry.


  • Click on the retry button to retry the ready to ship status of orders to the marketplace from OMS.


  • If the status of the order is updated directly on the marketplace without using OMS, kindly note that the order status will not get synced to OMS, causing fetching shipping labels and RTS sync issues. In this case, you will have to raise a ticket on the Anchanto help desk by sending an email with a list of affected orders to manually update the order status in OMS.

  • The user can click here to find more details on the RTS failed order

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