If the order got cancelled through the marketplace or webstore after order is under awaiting dispatch (Picking & packing is done) in that case user needs to perform PutAway for cancelled orders. And need to keep those SKUs on desired locations. To perform putaway for Cancelled order please follow below steps.
Go to Order module> Select Cancelled > PutAway
On the Put Away page select the product Condition (Usable/Unusable). Scan/select the location and input the No. of Units. Then click Put Away button to complete the process
We hope the details above were helpful for you. Please feel free to share with us if require further assistance and will be happy to take it up.