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Social Commerce for TikTok

Hello Everyone,

We are very excited to share the new integration with TikTok Shop as Social commerce in the Anchanto Order Management (OM). This document will help you to understand the need, key features, pre-requisites, and important notes of the launched feature.  

Use Case:


With the new integration, user can now connect TikTok Shop with all integrated marketplaces and webstores from the Integrations module under the Ecommerce channels category. With this enhancement, users can easily find all their integrations in one place, providing a better user experience.

This integration offers several benefits to sellers on TikTok to manage orders and inventory centrally, and tick-off logistics and warehousing requirements.


  1. Reach millions of shoppers: With TikTok being one of the most popular social media platforms, this integration allows you to tap into its massive user base and reach millions of potential customers.

  2. Centralised order and inventory management: You can manage orders and inventory from TikTok Shop alongside your other sales channels, providing you with a centralised view of your business operations.

  3. Catalogue  and listing management: You can easily manage your catalogue and listings for TikTok Shop along with your other channels.

  4. Logistics and warehousing: Anchanto's integration with TikTok Shop helps you fulfil orders by providing logistics and warehousing support.


Q: What is the Anchanto OM- TikTok Shop integration?

A: The Anchanto OM - TikTok Shop integration is a social commerce integration that allows sellers to reach millions of shoppers on TikTok and manage sales centrally along with other sales channels.

Q: Can I manage orders and inventory centrally with this integration?

A: Yes, you can manage orders and inventory centrally with the TikTok Shop integration.

Q: Does users have to leave the TikTok platform to shop?

No, customers and viewers can shop without having to leave the TikTok platform with this integration. 

Q: Can I manage my catalogs and listings with this integration?

A: Yes, you can manage your catalogs and listings with TikTok Shop integration. 

Q: Does this integration support logistics and warehousing requirements?

A: Yes, this integration supports logistics and warehousing requirements.

Q: How do I connect TikTok Shop with my other marketplaces and webstores?

A: You can connect TikTok Shop with your other marketplaces and webstores through the Integrations module under the 'social commerce tab' in the Anchanto OM.

Q: Is the TikTok Shop integration available for all sellers?

A: Yes, the TikTok Shop integration is available for all sellers in India, Malaysia, Indonesia, UK.  

User Guide:

To integrate with the social commerce powered by TikTok shop, follow the steps below:

  1.  Login > Integrations Module > Ecommerce Channels
  2. Click on Add Store > Social Commerce Tab 
  3. Select the TikTok shop as per the country origin 
  4. Click on the links icon to start integration 
  5. Install the Jpluger connector 
  6. Enter store name 
  7. Add Shop ID and Generate API Token > Login, Authenticate and add details from TikTok
  8. Click on start integration. 

Released Version:

  • Anchanto OM Version: V3  



We hope these features contribute to an effortless user experience for you.

In case of any queries, please reach out to us through any of our Helpline Channels.

Confidential Document | Anchanto Pte Ltd |

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