Submit a ticket My Tickets
Welcome
Login  Sign up

Anchanto 11/11 Restrictions

We are super excited for the upcoming Singles Day Event (11/11) happening across the region and we wanted to quickly share with you some of the restrictions that we will implement across our platforms to ensure you get a great experience on the day.  



For our Order Management System (OMS) / SelluSeller Customers:


Within our catalogue module, we will restrict the following features:


  • Create a product / SKU

  • Update details about a product / SKU

  • Any bulk operation (inc. uploads)

  • Amendments and updates through catalogue related API’s

  • Syncing of Products

  • Syncing of Categories 

  • Syncing of Attributes

  • Any syncing that relates to Quality Control


We will also restrict the following features within our order modules:


  • Syncing of orders for orders ‘fulfilled by the marketplace’

  • Syncing the last five days of orders

  • We will minimise the frequency of completed orders to every thirty minutes

  • For Lazada users, we will restrict the addition of Reserve Stock.


These restrictions will apply from: 


10th November 2300 SGT to 12th November 0100 SGT.  


All other modules and features of OMS will remain unrestricted.


For our Warehouse Management System (WMS) / Wareo Customers:

 

Within our reporting module the ability to produce a report with a date range greater than three days will be disabled.


This restriction will apply from: 


10th November 2300 SGT to 12th November 0100 SGT.  


All other modules and features of WMS will remain unrestricted.



For customers that integrate to Lazada:


You will have been notified directly from Lazada on a number of additional restrictions that they are putting in place.  For more information on these restrictions please check out our support site by clicking here.


Keep in touch with the latest updates...


Head over to our support site by clicking here for the latest updates and information on Singles Day, including platform status updates, and the latest information on any marketplace restrictions that are in place.


If you have any questions you can reach out to our Customer Care team at help@anchanto.com.


Have a great 11/11!

Your Anchanto Team


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.