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Recent articles
Knowledge base
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Sale Events
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Support and Escalations
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OMS: Getting started with us
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OMS: General
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OMS: FAQs:
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OMS: 한국인
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WMS: Warehouse Setup & Configurations
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WMS: Inventory Management
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WMS: Order Management
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WMS: Reports Management
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WMS: Integration
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WMS: Mobile Applications
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What's New?
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WMS 3.0 | Order Management
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WMS 3.0 | Inbound Management
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WMS 3.0 | Inventory Management
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WMS 3.0 | General Enquiries
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WMS 3.0 | Warehouse Setup & Configurations
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Inbound Management
OMS: General
My Catalogue
- What is a Catalogue?
- Catalogue
- How can I update the products in Bulk?
- How can I stop a promotion?
- What is Bulk KIT mapping? How to do bulk kit mapping?
My Inventory
- How can I resolve the Stock/Inventory Mismatch between SelluSeller and marketplace?
- Can SelluSeller tell me if any of my products is about to go “Out Of Stock?”
- How can I know the total in-hand/warehouse stock for a particular product from my inventory?
- How can I view & manage all my Inventory product?
- How can I know the sellable stock for a particular product available on various marketplaces?
My Orders
- What does the 'Amount' column in the order section signify?
- What does the 'Product Units' column in the orders section signify?
- What does the 'Shipping Carrier' column in the order section signify?
- What does the 'Date' column in orders section signify?
- What is a store and what does a store name mean?
Promotions
- How can I search for my promotions in SelluSeller?
- How can I create Promotions?
- What are different Promotions available in SelluSeller?
- How to create Flash Sale Promotion?
- Is SelluSeller Promotion GWP item will show in Marketplace cart during check out?
SelluSeller Dashboard
- How can I view Business Overview on SelluSeller?
- Where can I view my daily actionable items in SelluSeller?
- How can I view my total sales by store in SelluSeller?
- How can I view my Total Orders over time in SelluSeller?
- How can I view my Sales from Promotions in SelluSeller?
My SelluSeller Account
- Can I have more than one user for my SelluSeller account?
- How can I reconnect Marketplace to my SelluSeller account ?
- How can I view my SelluSeller account information?
- How can I disconnect a marketplace from my SelluSeller account?
- How can I delete a user from my SelluSeller account?
Warehouse Operations
- Why can I not see the sections, locations and bins in my warehouse?
- How can I get the light version of Wareo with my SelluSeller account?
- How can I add multiple bins in an existing warehouse?
- How can I add multiple locations to a new warehouse?
- How can I add multiple locations to an existing warehouse?
General Enquiries
- Can I connect single seller center/marketplace account with multiple SelluSeller accounts?
- I can not view the voucher discount that my customers have used while placing the order.
- Can I use a single file to upload products in bulk for all marketplaces?
- Can I schedule a preferred pick up date?
- I am a Brand Owner/Manufacturer. How can SelluSeller help me? / What can SelluSeller do for me?
API Keys Guide
- How to get API Keys for Youbeli?
- How to get API Keys for Lazada?
- How to get API Keys for Shopee?
- How to get API keys for eBay?
- How do I get API keys from Snapdeal?
Integrations
- How the connection between SelluSeller and PG Mall works?
- How to get API keys for Sendo (SenMall)?
- I am facing errors while connecting Shopify store with SelluSeller
- What are the functions I can perform for Bukalapak using SelluSeller?
- How to connect/configure GDEX as a last mile carrier in Anchanto OMS?
Sendo
Black Arrow Express
eParcel
XERO
Amazon
MyStore
Matahari Mall
Accurate Accounting Tool
Tokopedia
Quickbook
Promotion
Blibli
Report
OMS: 한국인
My Catalogue
- 대량으로 상품을 업데이트하려면 어떻게 해야 합니까?
- 대량 KIT(세트) 매핑이란 무엇입니까? 대량 세트 매핑은 어떻게 합니까?
- 다양한 마켓플레이스에 업로드 할 수있는 이미지 규격은 어떻게 됩니까?
- “Under Review(검토 중)” 상품은 무엇입니까?
- SelluSeller를 통해 마켓플레이스에서 어떤 유형의 상품 등록을 할수 있습니까?
My Inventory
- 와 마켓플레이스의 재고/인벤토리 불일치를 어떻게 해결할 수 있습니까?
- 가 현재 상품 중 곧 "재고 없음"으로 바뀔 수 있는 상품을 알려줄 수 있습니까?
- 인벤토리에서 특정 상품의 가용 재고/창고 재고의 수량을 어떻게 알 수 있습니까?
- 모든 인벤토리 상품을 보고 관리하려면 어떻게 해야 합니까?
- 다양한 시장에서 가용할 수 있는 특정 상품의 판매 가능 재고를 어떻게 알 수 있습니까?
My Orders
- 주문 섹션의 'Amount(주문 금액)' 열은 무엇을 의미합니까?
- 주문 섹션에 있는 'Product Unit(상품 수량)' 열은 무엇을 의미합니까?
- 주문 섹션의 '운송 회사(Shipping Carrier)' 열은 무엇을 의미합니까?
- 주문 섹션의 'Date(날짜)' 열은 무엇을 의미합니까?
- 스토어란 무엇이며 스토어 명은 무엇을 의미합니까?
My SelluSeller
- 연결 해제된 마켓플레이스를 SelluSeller 계정에 다시 추가하려면 어떻게 해야 합니까?
- SelluSeller 계정 정보를 어떻게 볼 수 있습니까?
- SelluSeller 계정에서 마켓플레이스를 어떻게 연결 해제할 수 있습니까?
- SelluSeller 계정에서 사용자를 어떻게 삭제합니까?
- SelluSeller 구독 내용을 보려면 어떻게 합니까?
Promotion
Selluseller dashboard
- SelluSeller에서 비즈니스 정보를 어떻게 볼 수 있습니까?
- SelluSeller에서 일일 실행 가능한 항목을 어디에서 볼 수 있습니까?
- SelluSeller에서 스토어 별 총 판매 금액은 어떻게 볼 수 있습니까?
- SelluSeller에서 시간 경과 총 주문 건을 어떻게 볼 수 있습니까?
- SelluSeller에서 프로모션 매출을 어떻게 볼 수 있습니까?
WMS: Inventory Management
Product/SKU Management
- Can I delete and re-create with the same SKU, location & Bin?
- Can SKU label print 2 column in a time? (Customer has label 4 x 1" (2 label per row)
- Can user update UM Value?
- Do we need to create Kit product in Wareo for the bundle item on the marketplace?
- How long does it takes to sync new product to Wareo from SelluSeller?
Inbound Management
- Inbound Counting Complete And Unable to Put Away WMS3
- Receiving label/Logistics manifest do not support Thai characters
- Receiving note does not support Thai character
- SKU in receiving note is too small.
- Why bulk inbound stock update doesn't show the consignment number in dropdown list?
Stock Management
- How long does it takes to sync inventory from Wareo to SelluSeller?
- How stock take will affect stock in marketplace?
- How to block and release batch from the WMS 3.0
- How to change Inventory status from Usable to Unusable? Or vice versa.
- How to view captured orders for particular SKU
Batch & Expiry Management
WMS: Order Management
B2C(E-Commerce) Order Management
- Can FIFO logic also applies for Locations?
- Can I bulk modify B2C order?
- Can I choose which partial order to release stocks and fulfil after stock is inbounded?
- Can we upload order in bulk for all customer (companies) in Wareo in one template?
- Error message “Total order item quantity and total item location quantity is Mismatched. Click here to resolve”
B2B Order Management
Return Order Management
WMS: Reports Management
General
- Does Wareo sales report able to show shipping fee and discount?
- How to generate Reports in WMS 2.X?
- Is possible to export data in upload format for SKU, Order, Inbound Consignment?
- Which report shows sales information in Wareo and SelluSeller?
- Which report to generate if I want to see [……] ?
WMS: Integration
General
Carrier Integrations
- A Guide to Ninjavan Integration with Anchanto OMS and WMS
- A Guide to DHL eCommerce Integration with Anchanto OMS and WMS
- A Guide to DHL Express Integration with Anchanto WMS
- A Guide to PosLaju Integration with Anchanto OMS and WMS
- A Guide to GDEX Integration with Anchanto OMS and WMS
WMS 3.0 | Order Management
B2C Orders
- What will be the date and time shown on order tracking page of order?
- Unable to modify order on-hold order in WMS?
- Error: Dispatch can only be created for orders with same carriers. Please select orders accordingly.
- Can I bulk update or overwrite existing stock of products in WMS?
- Error: Picked quantity can not be greater than order quantity?
WMS 3.0 | Inbound Management
PO/ASN Management
- What will be the PO status after I force close the PO under partial state?
- Unable to do put away for product and getting error to scan IMEI/serial number instead to input quantity
- GRN status is still not showing completed in WMS.
- How to move GRN out of quarantine?
- Can I receive stock to warehouse without mentioning the expiry date of the product during inbound?
WMS 3.0 | Inventory Management
Stock Take
SKU Management
- Can I enable or disable batch & expiry management for product at any time?
- Why is the warehouse manager unable to proceed with the transfer process in WMS?
- When do we see a lock symbol at end of the SKU and ATP out of stock for product?
- Error: More than one UOM can not have same no of units
- What is in-process stock in WMS?