Anchanto Support
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Knowledge base
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Internal
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WMS 3.0
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Digital Shelf
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Sale Events
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Support and Escalations
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OMS: Getting started with us
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OMS: General
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OMS: FAQs:
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OMS: 한국인
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WMS: Warehouse Setup & Configurations
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WMS: Inventory Management
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WMS: Order Management
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WMS: Reports Management
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WMS: Integration
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WMS: Mobile Applications
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What's New?
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WMS 3.0 | Order Management
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WMS 3.0 | Inbound Management
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WMS 3.0 | Inventory Management
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WMS 3.0 | General Enquiries
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WMS 3.0 | Warehouse Setup & Configurations
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Inbound Management
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OMS Release Communication Repository
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WMS (Ver 2&3) Release Communication Repository
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Parcel Tracking
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WMS 2.0
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OMS
WMS 3.0
WMS 3.0 Self Service (Customer)
- In bulk stock take template there seems to be no column for the quantity?
- Could not approve STO (Stock Transfer Out)
- WMS 3.0 :- Inbound Creation and Processing
- WMS 3.0 :- Carrier not appearing in the dropdown while creating a return order
- WMS 3.0 :- Stock transfer of SKU from one company to another
Reports
- WMS 3: Consignment Cancelled Report
- WMS 3: Carrier Report
- WMS 3: Product Report
- WMS 3: Stock Aging Report
- WMS 3: B2B Order Report
OMS: General
My Catalogue
- What is a Catalogue?
- How can I stop a promotion?
- What is Bulk KIT mapping? How to do bulk kit mapping?
- How can I download and print Shipping Labels or Invoices?
- What are the Image Dimensions that can be uploaded on various marketplaces?
My Inventory
- How can I resolve the stock/ inventory mismatch between sales channel and OMS
- Can SelluSeller tell me if any of my products is about to go “Out Of Stock?”
- How can I know the total in-hand/warehouse stock for a particular product from my inventory?
- How can I view & manage all my Inventory product?
- How can I know the sellable stock for a particular product available on various marketplaces?
My Orders
- What does the 'Shipping Carrier' column in the order section signify?
- What does the 'Date' column in orders section signify?
- What is a store and what does a store name mean?
- What is an order number in Anchanto OMS
- What are the different statuses that my orders can have in SelluSeller?
Promotions
- How can I search for my promotions in SelluSeller?
- How can I create Promotions?
- What are different Promotions available in SelluSeller?
- Is SelluSeller Promotion GWP item will show in Marketplace cart during check out?
- Can we create more than one promotion event for same product?
SelluSeller Dashboard
- How can I view Business Overview on SelluSeller?
- Where can I view my daily actionable items in SelluSeller?
- How can I view my total sales by store in SelluSeller?
- How can I view my Total Orders over time in SelluSeller?
- How can I view my Sales from Promotions in SelluSeller?
My SelluSeller Account
- Can I have more than one user for my SelluSeller account?
- How can I reconnect Marketplace to my Anchanto OMS account ?
- How can I view my SelluSeller account information?
- How can I disconnect a marketplace from my SelluSeller account?
- How can I Delete a user from my SelluSeller account?
Warehouse Operations
- Why can I not see the sections, locations and bins in my warehouse?
- How can I get the light version of Wareo with my SelluSeller account?
- How can I add multiple bins in an existing warehouse?
- How can I add multiple locations to a new warehouse?
- How can I add multiple locations to an existing warehouse?
General Enquiries
- Can I connect single seller center/marketplace account with multiple SelluSeller accounts?
- I can not view the voucher discount that my customers have used while placing the order.
- Can I use a single file to upload products in bulk for all marketplaces?
- Can I schedule a preferred pick up date?
- I am a Brand Owner/Manufacturer. How can SelluSeller help me? / What can SelluSeller do for me?
API Keys Guide
- How to get API Keys for Youbeli?
- How to get API Keys for Lazada?
- How to get API Keys for Shopee?
- How to get API keys for eBay?
- How do I get API keys from Snapdeal?
Integrations
- How the connection between SelluSeller and PG Mall works?
- How to get API keys for Sendo (SenMall)?
- I am facing errors while connecting Shopify store with SelluSeller
- What are the functions I can perform for Bukalapak using SelluSeller?
- How to connect/configure GDEX as a last mile carrier in Anchanto OMS?
Sendo
Black Arrow Express
eParcel
XERO
Amazon
MyStore
Matahari Mall
Accurate Accounting Tool
Tokopedia
Quickbook
Promotion
Blibli
Report
OMS: 한국인
My Catalogue
- 대량으로 상품을 업데이트하려면 어떻게 해야 합니까?
- 대량 KIT(세트) 매핑이란 무엇입니까? 대량 세트 매핑은 어떻게 합니까?
- 다양한 마켓플레이스에 업로드 할 수있는 이미지 규격은 어떻게 됩니까?
- “Under Review(검토 중)” 상품은 무엇입니까?
- SelluSeller를 통해 마켓플레이스에서 어떤 유형의 상품 등록을 할수 있습니까?
My Inventory
- 와 마켓플레이스의 재고/인벤토리 불일치를 어떻게 해결할 수 있습니까?
- 가 현재 상품 중 곧 "재고 없음"으로 바뀔 수 있는 상품을 알려줄 수 있습니까?
- 인벤토리에서 특정 상품의 가용 재고/창고 재고의 수량을 어떻게 알 수 있습니까?
- 모든 인벤토리 상품을 보고 관리하려면 어떻게 해야 합니까?
- 다양한 시장에서 가용할 수 있는 특정 상품의 판매 가능 재고를 어떻게 알 수 있습니까?
My Orders
- 주문 섹션의 'Amount(주문 금액)' 열은 무엇을 의미합니까?
- 주문 섹션에 있는 'Product Unit(상품 수량)' 열은 무엇을 의미합니까?
- 주문 섹션의 '운송 회사(Shipping Carrier)' 열은 무엇을 의미합니까?
- 주문 섹션의 'Date(날짜)' 열은 무엇을 의미합니까?
- 스토어란 무엇이며 스토어 명은 무엇을 의미합니까?
My SelluSeller
- 연결 해제된 마켓플레이스를 SelluSeller 계정에 다시 추가하려면 어떻게 해야 합니까?
- SelluSeller 계정 정보를 어떻게 볼 수 있습니까?
- SelluSeller 계정에서 마켓플레이스를 어떻게 연결 해제할 수 있습니까?
- SelluSeller 계정에서 사용자를 어떻게 삭제합니까?
- SelluSeller 구독 내용을 보려면 어떻게 합니까?
Promotion
Selluseller dashboard
- SelluSeller에서 비즈니스 정보를 어떻게 볼 수 있습니까?
- SelluSeller에서 일일 실행 가능한 항목을 어디에서 볼 수 있습니까?
- SelluSeller에서 스토어 별 총 판매 금액은 어떻게 볼 수 있습니까?
- SelluSeller에서 시간 경과 총 주문 건을 어떻게 볼 수 있습니까?
- SelluSeller에서 프로모션 매출을 어떻게 볼 수 있습니까?
WMS: Warehouse Setup & Configurations
Company/Customer Account Management
- Billing and Invoicing WMS 3.0 (Customer Level Billing Parameters)
- Error: Retailer is already mapped with another seller
- How can we De-activate company from eWMS?
- How to activate Inventory Alert for Threshold in WMS 2.X?
- How to delete UDM
Supplier Management
Shipping Carrier Management
Product Category Management
Warehouse Facilities
Configuration : User
WMS: Inventory Management
Product/SKU Management
- Can I delete and re-create with the same SKU, location & Bin?
- Can SKU label print 2 column in a time? (Customer has label 4 x 1" (2 label per row)
- Can user update UM Value?
- Creating new SKU in eWMS
- Definition of In-Process Qty for SKU
Inbound Management
- Inbound Counting Complete And Unable to Put Away WMS3
- Receiving label/Logistics manifest do not support Thai characters
- Receiving note does not support Thai character
- SKU in receiving note is too small.
- Unable to proceed for SKU putaway
Stock Management
- How long does it takes to sync inventory from Wareo to SelluSeller?
- How stock take will affect stock in marketplace?
- How to block and release batch from the WMS 3.0
- How to change Inventory status from Usable to Unusable? Or vice versa.
- How to view captured orders for particular SKU
Batch & Expiry Management
WMS: Order Management
B2C(E-Commerce) Order Management
- Can FIFO logic also applies for Locations?
- Can I bulk modify B2C order?
- Can I choose which partial order to release stocks and fulfil after stock is inbounded?
- Can we Change/Modify SKU in order?
- Can we upload order in bulk for all customer (companies) in Wareo in one template?
B2B Order Management
- How can we process order if "Enable Stock Reservation for Partial Order" setting on at Tenant level
- Manual location assignment in "Bulk order upload" creation
- Picking list does not support Thai character
- Problem Orders In WMS 3.0 (Stock Sufficient)
- Why I can’t edit/modify order product for B2B order?
Return Order Management
Cancel Order Management
WMS: Reports Management
General
- Does Wareo sales report able to show shipping fee and discount?
- How to generate Reports in WMS 2.X?
- Is possible to export data in upload format for SKU, Order, Inbound Consignment?
- Which report shows sales information in Wareo and SelluSeller?
- Which report to generate if I want to see [……] ?
WMS: Integration
General
Carrier Integrations
- A Guide to Ninjavan Integration with Anchanto OMS and WMS
- A Guide to DHL eCommerce Integration with Anchanto OMS and WMS
- A Guide to DHL Express Integration with Anchanto WMS
- A Guide to PosLaju Integration with Anchanto OMS and WMS
- A Guide to GDEX Integration with Anchanto OMS and WMS
WMS 3.0 | Inventory Management
Stock Take
SKU Management
- Can I enable or disable batch & expiry management for product at any time?
- Why is the warehouse manager unable to proceed with the transfer process in WMS?
- When do we see a lock symbol at end of the SKU and ATP out of stock for product?
- Error: More than one UOM can not have same no of units
- What is in-process stock in WMS?
Stock Adjustment
OMS Release Communication Repository
Auto Renewal of Account Subscription
In-Context Help
Bulk Upload for Stock Allocation
Sync Dashboard
What 3 Words Attribute in OMS
Improvements_21_Apr_23
Shopee Multi-Warehousing
Social Commerce: Tiktok Shop
Priority Delivery Seller
Common ISKU-CSKU Bulk Upload
Improvements_8_May_23
Error Message Simplification
Improvements_15_May_23
Improvements_1_Jun_23
Magento Kit Enhancement
Stock Movement Report
API Developer Portal
Improvements_29_Jun_23
Pre-booking Promotion
Enhanced Split Order functionality
OMS Sprint 7
Zalora V2 Integration
Enhanced Inventory Report
WMS (Ver 2&3) Release Communication Repository
WMS - User Manual from 18th April, 2023 Release
- WMS User Manual - 18th April, 2023
- User Manual for 20th April,2023 - Release
- User Manual - 25th April, 2023
- Stock Take Filter Improvements - 26th April, 2023
- User Manual for the Releases of 2nd May,2023