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OMS: Return and Cancel Orders Report

This report gives you the details of all the Cancelled and Return orders for the selected date range.


There are 4 tabs on this report.


1. Cancel Orders -  Details of total selling amount of Cancelled Orders per marketplace for each day

2. Cancel Order Details - Details of all the Cancelled Orders for the selected date range

3. Return Orders - Details of total selling amount of Returned Orders per marketplace for each day

4. Return Orders - Details of all the Return Orders for the selected date range



How to generate the report:

Login into your SelluSeller account -> Go to Reports tab from the Left Pane -> Click on Generate Reports -> Click on New Report -> on the pop-up, select the Report Type -> Selet the Date Range -> Click on Generate Report to start generating the report.



Header Details and Definitions:


Cancel Orders Detail tab:

HeaderDefinition
DateDate of the Order on the marketplace
Order Created DateWhen order got created on selluseller
Order NumberOrder number
Inventory SKUItem for which order was placed
QuantityNumber of units purchased
Retail PriceWhat the customer pays for the product
Selling PriceWhat the retailer receives after taxes and other fees
Order CurrencyCurrency (e.g INR)
Retail Price in SGDRetail Price in SGD
Selling Price in SGDSelling Price in SGD
MarketplaceMarketplace for which the order was received 
StatusCurrent status of order


Return Orders Detail tab:

 

HeaderDefinition
DateDate of the Order on the marketplace
Order Created DateWhen order got created on selluseller
Order NumberOrder number
Inventory SKUItem for which order was placed
QuantityNumber of units purchased
Retail PriceWhat the customer pays for the product
Selling PriceWhat the retailer receives after taxes and other fees
Order CurrencyCurrency (e.g INR)
Retail Price in SGDRetail Price in SGD
Selling Price in SGDSelling Price in SGD
MarketplaceMarketplace for which the order was received 
StatusCurrent status of order


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