Anchanto Support
OMS
General FAQs
- How to identify correct Shop URL while connecting Shopify
- Updating/Editing Variation SKU on Tokopedia
- Restrictions for Image upload on TikTok for Product Listing
- How to Manually initiate the SKU/Product sync between WMS and OMS
- How to generate report?
Getting started: Your account
General Enquiries
- Can I connect single seller center/marketplace account with multiple SelluSeller accounts?
- I can not view the voucher discount that my customers have used while placing the order.
- Can I use a single file to upload products in bulk for all marketplaces?
- Can I schedule a preferred pick up date?
- I am a Brand Owner/Manufacturer. How can SelluSeller help me? / What can SelluSeller do for me?
Warehouse Operations
- Why can I not see the sections, locations and bins in my warehouse?
- How can I get the light version of Wareo with my SelluSeller account?
- How can I add multiple bins in an existing warehouse?
- How can I add multiple locations to a new warehouse?
- How can I add multiple locations to an existing warehouse?
Catalogue
- What is a Catalogue?
- How can I stop a promotion?
- What is Bulk KIT mapping? How to do bulk kit mapping?
- How can I download and print Shipping Labels or Invoices?
- What are the Image Dimensions that can be uploaded on various marketplaces?
Inventory
- How can I resolve the stock/ inventory mismatch between sales channel and OMS
- Can SelluSeller tell me if any of my products is about to go “Out Of Stock?”
- How can I know the total in-hand/warehouse stock for a particular product from my inventory?
- How can I view & manage all my Inventory product?
- How can I know the sellable stock for a particular product available on various marketplaces?
Orders
- What does the 'Shipping Carrier' column in the order section signify?
- What does the 'Date' column in orders section signify?
- What is a store and what does a store name mean?
- What is an order number in Anchanto OMS
- What are the different statuses that my orders can have in SelluSeller?
Promotions
- How can I search for my promotions in SelluSeller?
- How can I create Promotions?
- What are different Promotions available in SelluSeller?
- Is SelluSeller Promotion GWP item will show in Marketplace cart during check out?
- Can we create more than one promotion event for same product?
SelluSeller Dashboard
- How can I view Business Overview on SelluSeller?
- Where can I view my daily actionable items in SelluSeller?
- How can I view my total sales by store in SelluSeller?
- How can I view my Total Orders over time in SelluSeller?
- How can I view my Sales from Promotions in SelluSeller?
My SelluSeller Account
- Can I have more than one user for my SelluSeller account?
- How can I reconnect Marketplace to my Anchanto OMS account ?
- How can I view my SelluSeller account information?
- How can I disconnect a marketplace from my SelluSeller account?
- How can I Delete a user from my SelluSeller account?
General: API Keys Guide
- How to get API Keys for Youbeli?
- How to get API Keys for Lazada?
- How to get API Keys for Shopee?
- How to get API keys for eBay?
- How do I get API keys from Snapdeal?
General: Integrations
- How the connection between SelluSeller and PG Mall works?
- How to get API keys for Sendo (SenMall)?
- I am facing errors while connecting Shopify store with SelluSeller
- What are the functions I can perform for Bukalapak using SelluSeller?
- How to connect/configure GDEX as a last mile carrier in Anchanto OMS?
Reports
- OMS: Sales Report
- OMS: Inventory Product Report
- OMS: All Product Report
- OMS: Live Product Report
- OMS: Conflicted Product Report