- Login into your WMS account.
- Go to Orders module -> Select whether it’s a B2C or B2B order -> Select the Warehouse and search the order/s in either All or New.
- Scroll to the right side of the order and under Actions column click on
.On the drop-down, select On Hold.
- On the pop-up you get, mention the reason for putting the order On-Hold and click on Confirm.
- Selected orders will be moved to On-Hold.
- Similarly, you can put the Problem Orders as well On-Hold.
Same can be done by:
1. Select the respective Problem Orders by going to Orders module -> Select whether it’s a B2C or B2B order -> Select the Warehouse and search the order/s in either All or New..
2. Click on Actions tab on the top of the order list and select Bulk On Hold option from the Drop-Down.